Already on Zoom CX
Connect Zoom CX to Atlas. Give agents the Atlas Agent Experience desktop and add the Agencies you need. Your phone service stays where it is.
SOLUTIONS · ZOOM CX
Atlas for Zoom CX contact centers.
Use Atlas and the Atlas Agent Experience desktop with Zoom CX. If you already run on Zoom CX, there is no migration service to buy. If you are moving, Portage helps you get ready.
Your path to AionCX
Moving to Zoom CX
Get ready with Portage. Understand your current setup, prepare the Zoom CX configuration and manage the move, with implementation expertise throughout.
Add the Agencies you need.
Performance Assurance
Know what is happening in customer conversations and what will improve it.
Customer Intelligence
Understand the customer behind the conversation and the patterns across conversations.
Resource Management
Put the right capacity where it is needed and make the operation easier to run.
Workforce Development
Help people become capable, confident and better at the work customers need.
Knowledge Operations
Make the right answer easy to find, trust and keep current.
Talk to AionCX about Zoom CX.
Tell us whether you run Zoom CX today or plan to move. You can use Atlas and the agent desktop without buying a migration service.
Talk to us about Zoom CX